Metzger Business

August 19, 2009

Tweet Strategy, Conversion, and Measurement

I went to visit my Chiropractor today. We traded for some services so occasionally we discuss business. I brought up his tweet strategy and asked if he had any idea if what he has been doing on Twitter is helping out. Answer – “Not Really.”

Hmmm. I say “Let’s examine this and see if we can develop a strategy that will allow you to measure your success and hopefully build your practice.” So after some discussion here is the strategy and requirements we came up with. These requirements are fairly general so they can be applied to any business. The strategy is simple so it too can be applied to any business. Try it use the measurements and you will find success on Twitter and maybe some more conversions. By the way this strategy can be used in Facebook or any other social networking site that broadcasts statuses.

1) Tweet Positive uplifting tweets that enhance your brand. Use a twitter sentence structure that follows the format what’s the Problem, What to do, positive result. i.e. work got you stressed out, get adjusted now, sleep great tonight – vist me to find out more http://bit.ly/123456

2) We also provided an action for the user at the end of the tweet. By the way the above tweet still leaves me 28 characters to play with.

3) Notice that I use a bit.ly url. There is 1 very important reason to use a URL shortening service and that is to measure how many people clicked on your link. The second reason is to save space. So now I have a measurement to see how successful my tweet was. Using bit.ly is easy by the way simply login and enter the URL you want shortened. Actually it’s slightly more complicated then that but I’ll cover this in another post.

4) So by now you must be asking what is the URL going to and why. AHHHH. The landing page, conversion page or squeeze page (I hate the term squeeze page!). This is a simple page that has a form for the person to fill out. This should not be a long sales page in this case. A chiropractor is a professional and shouldn’t dropt to the sleazy level that many long form sales letters drop to. In this case we’re offering a free telephone consultation. The page should briefly follow the same format as the tweets Explain problems, how chiropractic can help, what the results will be and offer the free consult. The objective is to generate a warm lead. The doc can now follow up with the potential patient.

The form should be simple and to the point. It should collect the person’s name, email, and phone. The email should be used only as a single contact unless otherwise stated. This is not a news letter sign up it is a lead generation form for already hot prospects.

5) Measure, Measure, Measure. The tweets, the click troughs’, the page visits, the page conversions. Tweak and Repeat.

Good luck this is a simple but effective strategy.

August 10, 2009

URL Shorteners: Does it matter which one I use?

Filed under: Small Business,Social Media — Tags: , , , , — MetzgerBusiness @ 11:13 am

There are many url shortening services available on the web. These services allow you as the consumer of the service to view statistics on click throughs. The service also provides an easy way to publish short urls when typing in Twitter or email so that the link will never get broken.

The problem with a url shorting services is what happens when they shut down. Any url’s that you have hosted with the service will no longer work and you will have to either fix the links or have many dead links to you web site. This weekend the URL shorting service tr.im declared that they would be closing. The URLs will be good through December at which time they will no longer work. So what should these users do? Who should they go with? And if you are a new to URL shortening then which service should you choose.

I personally like the bit.ly service. According to Tr.im in their press release this weekend the bit.ly service is said to be “anointed” by twitter as “the market winner.” It certainly has a large number of Twitter users, is easy to use, has been extended to work in word press blogs in conjunctions with Twitter Tools, and provides excellent data on click throughs. Additionally it will be around for quite a while.

Another good and seemingly permanent fixture is TinyURL.com. I have used tinyurl in the past but they do not provide the same statistical data bit.ly does. I like to know how many people click on my links. The other advantage of bit.ly is that when you log in you can see all previously shortened URL’s.

There are other URL shorteners out there but sticking with these two for now should ensure that you will not end up with dead links on your site.

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