Metzger Business

November 23, 2009

Web Marketing for small local businesses – Does Your advertising reach your audience

Billboard

http://www.flickr.com/photos/simonscott/ / CC BY-NC-SA 2.0

ARE YOU SURE IT REACHES YOUR AUDIENCE?

Traditional advertising has lost a lot of it’d audience. News papers have lost their audiences. Billboards are practically overlooked! Nobody watches local tv anymore. On top of all that all these are expensive mediums in which to advertise and there is a good chance you won’t hit your target market even if you do advertise in the local paper.

So if all these mediums are expensive and they don’t hit your target market as effectively as you would like, what medium brings the best, cheapest, most targeted traffic? Paid Search.

What is Paid Search?

Paid Search is anywhere where you pay a sight such as a search engine to place a little ad and a link that will drive internet traffic to your site.

Who offers paid search?

Google, Bing, Yahoo, Facebook, blogs, you name it the site probably provides a form of  paid search and there a many forms of paid search.

What are the forms of paid search?

There are a number of forms of online advertising such as cpc (Cost per click) you only pay when someone clicks on your add, CPM(cost per thousand)- cost per thousand impressions,   CPL (Cost per lead) – you pay for leads in a more traditional form of lead generation and you don’t own the customer right out but the service can be very effective ie. Service Magic, there is also affiliate advertising but I consider that a completely different animal and not necessarily useful to the small business guy.

What should I use and How Do I use it?

Assuming you have a web site and it does a good job of converting browsers to customers, then CPC – cost per click is by far the cheapest form of advertising available other than word of mouth. We’ll explore CPC later this week in another post. The other advantage of CPC advertising is that usually you can target it to only show to people in a specific postal code who search for a specific term at a specific time of day. This is great if you have a limited budget to spend on advertising and you want to drive extremely targeted traffic. Traffic of this type is often looking to buy. Can you get any better than that?

Using CPM also assumes that you have a web site and it does a good job converting browsers to customers. The problem with CPM is that you will pay for the number of impressions (Number of times users of a web site see the ad) no matter how many clicks you get. The one traditional advantage over cpc is that you can control your costs. However in recent years you can now control you cpc costs much more effectively and generally target your audience much more effectively. However if you find a blog that speaks about your industry and seems to target your local market then CPM might be effective but generally I’d recommend against it.

CPL – cost per lead advertising is generally much more expensive and while you may find some platforms that don’t require you to have a web site most web-based CPL programs will expect that you do have a web site and it should generally be good about converting browsers to customers. The best CPL programs work by consolidating a group of businesses such as home improvement assuring that you meet a set of standards and then offer a number of programs to provide you leads to gain their customer’s business. These sites gamble that they can use other forms of advertising to drive traffic to their site cheaply and then turn over the lead to you to follow-up on. The real value to you is the lead is truly pre-qualified. There are companies out there that don’t do a good job of pre-qualification and you’ll end up wasting money so be careful when using this type of service and check it out thoroughly.

April 28, 2009

How to evaluate a business

Filed under: Big Business,Small Business — Tags: , , , , — MetzgerBusiness @ 9:34 pm

When a leg is removed from a 3 legged stool the stool can not stand. This is an analogy often used in business and should be considered when you research a business opportunity. While evaluating any opportunity you’ll want to see that the strength of each of the legs are balanced and have the strength to hold up the stool (Business).

What are the 3 legs of the business stool?

People

The number one most important part of a business is people. The people who work for the business; the people who work in the business; the people in the industry; the people who buy the business product and the owners of the business. They are all important considerations.

You must feel comfortable with the people you are working with and believe in them and act in a manor to make them believe in you.

You must understand who your customers are, what they want and where they are located. This is traditionally called developing your target market. Additionally when your target market comes in your door you must treat them with integrity and respect, and it never hurts to smile and be friendly.

Process

Processes create efficiency. When you perform a task in your business are you completing it in the most effective manor. Do you know the order in which you do your daily activities for your business. They should be as ingrained as waking up, brushing your teeth and washing your face. I previously worked for one of the most process focused companies in the world. UPS. They measure everything from how long it takes the driver to turn off the truck, turn and get out of his seat, find the key to open the back of the truck. They run all aspects of their business by measuring efficiency and focusing on making the process improvements to improve.

By the way if your processes are that ingrained then you should step back and look at them objectively to see if they can be improved.

When evaluating a business you must validate that the processes are in place. If they don’t exist then you will have to make them up as you go. If you are new to the business or industry then you’ll see then having processes in place will tremendously decrease the cost of your learning curve. If processes aren’t in place then you should probably toss that business aside since it will be costly and overwhelming to manage.

Technology

Technology is an important piece to every business but it’s important to recognize that even the best technology can not be helped without the best people and processes in place. Automating a bad process will drain a company of money quickly. However, when processes and people are in place technology will catapult your business to the highest levels possible. Technology can be leverage to help any business no matter how small and is an absolute must if you want your business to grow over the long term.

Finally no business venture will be successful if you don’t commit. There are many opportunities out there. You need to find one that fits your personality and lifestyle. But don’t forget to consider the 3 legged stool when evaluating your next business opportunity.

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